Frequently Asked Questions About Careworks

Q: What is Careworks?
A: Careworks urgent care clinics offer convenient, affordable treatment for immediate and routine healthcare needs. Staffed by licensed nurse practitioners and physician assistants, the clinics are conveniently located in shopping plazas, inside Weis Markets, or in Geisinger clinics in Northeast and Central Pennsylvania.
Q: What does Careworks treat?
A: Careworks’ nurse practitioners and physician assistants treat common medical illnesses such as strep throat, ear infections, pinkeye, seasonal allergies, flu and many others.  They also provide physicals (when proof of immunizations is provided) for school, camp, sports, driver’s license and pre-employment.  They offer immunizations for flu, meningitis, Hepatitis B, pneumonia, and tetanus/diphtheria/pertussis (Tdap).

Careworks is unable to provide the following services:

  • Treatment of work-related injuries/illnesses
  • Treatment of motor vehicle accidents
  • Immunizations for pediatric Medical Assistance recipients
  • Courtesy lab draws
  • Courtesy x-rays
  • Narcotics (dispense or prescribe)
  • Lab specimen drop off site
  • Well child visits/checks
Q: When are Careworks walk-in clinics open?
A: Most Careworks clinics are open every day, including evenings and weekends. Visit our locations page for individual clinic hours.

Holiday Hours

Closed Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas and New Year’s day.

Q: Can I stop in anytime?
A: Yes.  We are a walk-in clinic, so stop by anytime. No appointment is necessary.
Q: How long will my visit last? Will I have to wait?
A: A typical clinic visit will last 15 to 20 minutes.
Q: Who is eligible for services at a Careworks walk-in clinic?
A: All patients age 1 year and older are welcome.
Q: Do I need to have health insurance to receive treatment at Careworks?
A: No. With or without insurance, you can receive treatment at Careworks.  Exception:  If you have as your primary insurance a Medical Assistance plan not listed below, please seek services elsewhere:
  • Access
  • Aetna Better Health
  • AmeriHealth Canitas Health Plan
  • AmeriHealth Caritas Northeast
  • GHP Family

Q: How much will my visit cost?
A: One of the great things about Careworks is that it is very affordable for routine healthcare compared to an urgent care or emergency room visit.

If you have insurance, your copy is collected at the time of service with subsequent payment of out-of-pocket expenses as determined by your plan. If your insurance plan does not participate with Careworks, you may pay higher out-of-pocket expenses. Careworks Accepted Insurances.

Careworks offers a discounted rate for patients without insurance. A typical visit with this discount is about $90. We accept cash, personal checks, VISA, MasterCard, Discover and American Express.

Q: What makes Careworks unique in the retail health care market?
A: Unlike the national for-profit chains, Careworks is part of a local health system. Our clinicians are actively supported by leading hospitals and physicians who provide supervision and approve medical guidelines for all treatments.
Q: What are a certified nurse practitioner and a physician assistant?
A: They are certified medical professionals who are able to diagnose and treat many common illnesses, including writing prescriptions when clinically appropriate. Careworks does not refill medications.
Q: Will my doctor be notified that I was treated at Careworks?
A: It will be your choice if you would like Careworks to contact your family physician to coordinate any follow-up care.
Q: What if the Careworks clinician thinks I’m really sick?
A: If they believe a health condition is potentially serious, they will advise you to either seek care from your family physician immediately or go to an emergency department. If you do not have a family physician they can arrange a referral to one.
Q: Can I go to Careworks in an emergency?
A: Careworks is not intended to be a substitute for an emergency room. In a true emergency, call 911 or go to a full-service emergency room.
Q: Do all Careworks clinics provide x-ray services?
A: The following sites offer x-ray services when ordered by a Careworks provider:
  • Bloomsburg*
  • Danville
  • Mountain Top*
  • Pittston*
  • Scranton
  • State College
  • Wilkes-Barre*
  • Williamsport

*Provided by Geisinger Health System Radiology Department